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Contact
We read every message.
Whether you have spotted a data error, want to suggest a feature, or just have a question about the platform — reach out. The NepseAlerts team is small and independent, which means your message goes directly to the people who built this.
How to reach us
Email support
support@nepsealerts.comBest for non-urgent questions and detailed feedback. We aim to reply within one business day.
Support hours
Sun – Thu, 9:00 AM – 5:00 PM NPT
We follow Nepal's standard business week. Messages sent outside these hours are answered the next working day.
What to write about
We handle enquiries across a few common areas. Here is what to include so we can respond quickly:
Data error or delay
If a price, index, or turnover figure looks wrong or unusually stale, let us know with the symbol or index name and the time you noticed it.
Feature request
Have an idea for a new tool or a way we could improve an existing page? We genuinely read every suggestion.
Partnership or media
For partnerships, API access discussions, or press enquiries, email us with a brief description and we will connect you with the right person.
General feedback
Good, bad, or somewhere in between — honest feedback from investors is how the platform gets better.
Check the Help Center first
Most common questions about reading the dashboard, setting up alerts, or understanding NEPSE data are answered in the Help Center. It is the fastest way to get an answer.
Go to Help CenterFollow us
We post market updates, feature announcements, and occasionally respond to questions on social media.
Based in Nepal
NepseAlerts is an independent platform built and operated in Nepal. We serve Nepali investors and follow Nepal Standard Time (NPT, UTC+5:45).